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Thank you for visiting Specstream Customer Care Online.
You may access our help desk, view our knowledge base, frequently asked questions, network status, request assistance, or obtain contact information. |
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Access to our Support Center is only granted to our customers.
Once you have activated an account with us, your Account Number and password will be sent to you via E-mail. Once you receive your account information, you will be able to log in and receive support.
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FROM OUR SUPPORT CENTER YOU WILL BE ABLE TO: |
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- Open a support ticket - This system provides a 24/7 hands-on approach to support which allows you access to your problem or issue and view the current status.
- View our online support manuals - Specstream has hundreds of easy-to-understand pages of material. In most cases, the pages are screen shots used to assist in troubleshooting.
- View our online Flash tutorials - Specstream offers step-by-step tutorials that you can control with the click of a button. These tutorials will help you learn the basics of the most common new account issues that prior customers may have experienced. Fast-forward or rewind, you control the pace.
- View our online knowledge base - Includes FAQs and resolutions to past support issues opened by other customers. This is an ever-growing resource.
- View and manage all your services with Specstream - From here you can upgrade, downgrade, add or subtract services for your account.
- Community Forum - Post your questions to our Forum and review the posts and threads posted by other users.
- Frequently asked questions - Search our knowledge base for answers to common questions. We store all resolved problems in our solution database.
Search by product, category, or keywords.
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